NEW RELEASE

In an agentic world, who is the end-user?

From redefining who your customer really is to rethinking process, accountability, and outcomes, this whitepaper unpacks what you need to know, including:

  • The key differences between Generative AI and Agentic AI

  • The emerging ecosystem of personal AI companions, the non-human internet, and corporate Agentic agents

  • Strategic considerations for individuals and business leaders to avoid being optimised out of relevance

LATEST thought leadership

In collaboration with Orgvue, enclosed is a practical, five-pillar framework designed to prepare organisations to successfully operationalise AI, answering questions like:

  • Why should AI be part of your strategy?

  • How can you turn great ideas into scalable solutions?

  • What’s the best way to structure your organisation for AI success?

  • What steps are needed to transition to a future where humans and machines work seamlessly together?

Quantum computing is making inroads, with widespread vulnerabilities expected by 2035. Governments are now urging critical infrastructure providers and CISOs to begin adopting post-quantum cryptography to safeguard their critical systems, such as payments and trading to network security and data protection.

  • Recent regulations

  • How to identify early signs of of ‘harvest now, decrypt later’

  • Risk window timeline till 2040

  • Key encryption terms for non-technical readers

The data explosion, influenced by Gen Alpha’s tech-savvy presence and rise of Artificial Intelligence, suggests that the traditional consulting triad of People, Process, and Technology may no longer suffice. Instead, we introduce a new framework that includes;

  • Actors (both human and non-human participants)

  • Data (the foundational element of business cognition)

  • Governance (balanced guardrails) to meet contemporary challenges

AUDIO SUMMARY

and OUR PODCAST, generated with ai.

REQUEST FOR INVITATION

The AI Think Tank is an expert-led, invite-only forum by Alumni Services designed to engage business leaders:

  • Understand what really matters in today’s evolving landscape

  • Explore practical frameworks for scalable adoption

  • Learn from real-world use cases and peer insights

  • Facilitate honest conversations about risk, ethics and accountability

Request your invitation to join the next event.

AI IS everywhere - BUT CLARITY IS RARE.

Instead of asking how quickly you can bring in AI, you have to first look at building your core capabilities in terms of data and people. Without this investment, AI use cases will simply burn benefits in cost.
— Seb Hills, Managing Director at Alumni Services

50%

believe AI will make the most impact by aggregating data and optimising operations.

58%

say roles will require redefining or training to integrate AI capabilities effectively.

We need to think explicitly about knowledge transfer, and give people the opportunity to jumpstart this with AI and Machines, who will then, help us do it even faster.
— Oliver Shaw, CEO at Orgvue

68%

are most concerned about implementing AI for independent decision-making, predictions, and forecasting.

Even before the regulations come, you have to ask yourself, what is our worst ethical nightmare? And as a large organisation, who needs to serve on the AI ethics committee that bears this responsibility?
— Rehan Khan, Adjunct Professor at HULT International Business School