Meet the Alumni Services team.
‘Alumni’ is a description of how we work and what makes us different.
Our network of 120+ senior practitioners personally vouch for each other.
We have worked together as CIOs, CTOs, Heads of - reporting to each other and building alongside each other at some of the world’s most complex organisations.
That shared history, working rhythm, and accountability travels with us.
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Seb Hills
CEO, Co-Founder
Seb has spent 20 years embedding strategic, technology-centric change at more than 30 organisations. Former VP of Strategy at BT, leading 40+ strategic growth initiatives and growing B2B EBITDA c.800% to industry-leading levels. -

Dan Fidock
Co-Founder
Dan has over 25 years of experience working with service providers to commercialise and deliver complex digital offerings. He led Cisco's largest digital enablement programme, and held titles such as VP of Design/Delivery at DHL, and CCO/Strategic Advisor for several FinTechs.
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Kevin Taylor MBE
Chairman (Non-Exec)
Kevin has extensive experience in private, divisional, and listed businesses with a successful track record in leading profitable growth. Former President of Asia Pacific, Middle East, and Africa for BT Global Services.
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Steven Yates
CCO
Steve has more than 20 years of experience in technology and enterprise architecture. Former Director of Strategy and Consulting (AMEA) at BT, Steve currently advises boards and enterprises on emerging technology, cybersecurity, and AI.
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Jason Adcock
CTO, Head of Oceania
Jason specialises in technology programme and product portfolio management and implementation. Former CTO at Tech Mahindra and BT Director, programmes he’s initiated or directly managed have saved £100 million in costs.
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Darrell Smith
Head of U.K. and Western Europe
Darrell has more than 25 years of experience in Telco, as CIO, Technical Strategy, and Digital Transformation roles. He specialises in Value Management and realising EBITDA benefit.
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David Pullen
Head of Singapore
David leads the Consulting practice in Singapore with 15+ years of experience in the design and delivery of tech-enabled change and leading complex Agile transformations.
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Zara Balfour
Head of People
Zara has spent over 15 years in business partnering and employee relations. She is the Former Director of North & South East Asia at the Elliot Scott Group.
Frequently Asked QuestionsMore about the Alumni Services team and network
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The individuals who will work on your engagement will be communicated deliberately and transparently. We do not operate a model where senior practitioners only provide oversight and junior teams deliver.
Within a larger programme, composition can evolve where different phases require different specialist capability.
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We staff to a problem. Some engagements may only require a single Alumni team member; others draw on a broader team assembled around a specific set of requirements and timeline.
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The individuals listed on this page represent our global leadership and senior delivery capability. The full Alumni network extends to 120+ senior practitioners that are hand-picked to a a specific sector specialism, a technology capability, or local knowledge beyond the core team.
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We have offices in Singapore, the U.K., Hong Kong, Oceania, and the GCC - operating across the regions those offices serve. The network itself is global, and when an engagement requires regional knowledge or proximity, we draw on it accordingly.
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Yes, and that is often where the most useful work happens. To make complex programmes succeed, we work alongside transformation teams to bring delivery discipline, independent perspective and capability gaps where they exist.